Shipping policy

 

Shipping Policy

Thank you for choosing Nicky Clarke. We aim to provide you with a seamless shopping experience, including efficient shipping and delivery. Please review our Shipping Policy for important information regarding shipping methods, costs, and delivery times.

1. Processing Time:

  • Orders are typically processed and shipped within 2 business days of receiving payment confirmation.
  • Orders placed on weekends or holidays will be processed on the next business day.

2. Shipping Methods and Costs:

  • We offer several shipping options to accommodate your needs, including standard, expedited shipping.
  • Shipping costs vary depending on your location, the shipping method selected, and the weight and dimensions of the package. You can view shipping costs at checkout before completing your purchase.

3. Delivery Time:

  • Delivery times depend on the shipping method chosen and your location.
  • Standard shipping typically takes between 5-10 business days for domestic orders. We do not ship internationally.
  • Expedited and express shipping options are available for faster delivery times.

4. Tracking Information:

  • Once your order has been shipped, you will receive a shipping confirmation email with tracking information.
  • You can track the status of your shipment by clicking on the tracking link provided in the email or by logging into your account on our website.

5. Shipping Restrictions:

  • We currently ship to the United States. If your country is not listed, please contact us for assistance.
  • Some products may be subject to shipping restrictions or regulations imposed by certain countries or carriers. We will notify you if any restrictions apply to your order.

6. Address Accuracy:

  • Please ensure that your shipping address is accurate and complete to avoid delays or delivery issues.
  • We are not responsible for lost or undelivered packages due to incorrect or incomplete addresses provided by the customer.

7. Customs and Duties:

  • International orders may be subject to customs duties, taxes, or import fees imposed by the destination country.
  • Customers are responsible for any additional charges incurred for customs clearance. We recommend contacting your local customs office for more information before placing an international order.

8. Contact Us:

  • If you have any questions or concerns about our Shipping Policy, please contact us at support@orxid.net. Our customer service team is here to assist you.

Note: This Shipping Policy is subject to change without notice. Please review it periodically for updates.